Refund policy
Last updated: 14 September 2026
Butter memberships are sold by AMK Capital. We want you to enjoy cooking with us, so every membership comes with a 30-day money-back guarantee.
Our 30-day guarantee
If Butter isn’t for you, request a full refund within 30 days of your order date and we’ll return what you paid. This applies to your first monthly or yearly payment.
Renewals
Memberships renew automatically until cancelled. You can cancel any time from your account page, and you’ll keep access until the end of the period you’ve paid for. If a renewal caught you by surprise, get in touch within 30 days of that payment and we’ll look after you.
How to request a refund
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Refunds are processed by Paddle. Visit paddle.net with the email address you used at checkout, or email us at contact@butterapp.co.uk and we’ll arrange it for you. Refunds go back to your original payment method, usually within 5–10 business days.
Your statutory rights
Nothing here affects any statutory rights you have under the consumer law of your country. Paddle’s own refund policy also applies to every order.